Frequently Asked Questions

Course Horizon Leaders is a professional online learning platform that offers high-quality courses designed to help individuals advance their skills and careers. We focus on practical, industry-relevant education taught by experienced professionals.

Our courses are designed for professionals, students, and anyone looking to develop new skills or advance their careers. Most courses are suitable for beginners, while some require specific prerequisites which are clearly listed on each course page.

Our courses focus on practical skill development and industry knowledge. While we don't offer formal academic accreditation, our courses are designed by industry professionals and provide valuable, applicable skills that are recognized in the workplace.

Once you purchase a course, you have lifetime access to all course materials. You can learn at your own pace and revisit the content whenever you need a refresher.

Course materials are available for streaming through our platform. Some supplementary materials like worksheets and resources may be available for download, depending on the specific course.

We provide comprehensive support through our help center and customer service team. You can contact us through our contact form, email, or phone for assistance with any technical or course-related questions.

Our platform works on most modern devices including computers, tablets, and smartphones. You'll need a stable internet connection and an up-to-date web browser. Specific software requirements, if any, are listed on individual course pages.

We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed through secure, encrypted connections to protect your financial information.

Yes, we use industry-standard security measures to protect your payment information. All transactions are encrypted and we never store your complete credit card information on our servers.

We want you to be completely satisfied with your learning experience. Please refer to our Terms of Service for detailed information about our refund policy and process.

We occasionally offer special promotions and discounts. The best way to stay informed about these opportunities is to subscribe to our newsletter or follow us on our social media channels.

First, try refreshing your browser and clearing your cache. If the problem persists, please contact our technical support team with details about the issue, including your browser type and any error messages you're seeing.

Yes, our platform is fully responsive and works well on smartphones and tablets. You can learn on the go using any modern mobile browser.

You can reset your password using the "Forgot Password" link on the login page. If you've forgotten your username or email, please contact our support team and we'll help you recover your account.